If undelivered and returned to us, a full refund (excluding shipping) is issued based on DHL claims.
If marked as DELIVERED by DHL but not received, contact your local post office for assistance. No refunds are given for delivered orders.
Customers are responsible for customs duties and clearance fees.
Refusing to pay customs fees results in charges for return delivery.
Abandoned packages due to refused customs fees are not eligible for refunds.
| Country / Region | Shipping cost | Delivery time |
| Austria | 62,23Eur | 2-3Working Days |
| Belgium | 62,23Eur | 2-3Working Days |
| Canada | 71,44Eur | 2-3Working Days |
| Croatia | 62,23Eur | 2-3Working Days |
| Denmark | 62,23Eur | 2-3Working Days |
| France | 62,23Eur | 2-3Working Days |
| Germany | 62,23Eur | 2-3Working Days |
| Italy | 62,23Eur | 2-3Working Days |
| Montenegro | 62,23Eur | 2-3Working Days |
| Turkey | 62,23Eur | 2-3Working Days |
| Sweden | 62,23Eur | 2-3Working Days |
| Switzerland | 62,23Eur | 2-3Working Days |
| England | 62.23Eur | 2-3Working Days |
| Country / Region | Shipping cost | Delivery time |
| Austria | 47,02Eur | 2-3Working Days |
| Belgium | 47,02Eur | 2-3Working Days |
| Canada | 50,98Eur | 2-3Working Days |
| Croatia | 47,02Eur | 2-3Working Days |
| Denmark | 47,02Eur | 2-3Working Days |
| France | 47,02Eur | 2-3Working Days |
| Germany | 47,02Eur | 2-3Working Days |
| Italy | 47,02Eur | 2-3Working Days |
| Montenegro | 47,02Eur | 2-3Working Days |
| Turkey | 47,02Eur | 2-3Working Days |
| Sweden | 47,02Eur | 2-3Working Days |
| Switzerland | 47,02Eur | 2-3Working Days |
| England | 47,02Eur | 2-3Working Days |
